Shipping Information

Shipping Policy

All orders are processed within 2 business days (excluding weekends and public holidays) after your order confirmation email has been received. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

 

We offer $9.95 flat rate shipping Australia-wide

Shipping options

Delivery time

Price

Standard shipping

Estimated 2-8 business days

$9.95

Free standard shipping

Estimated 2-8 business days 

Free on orders over $75

Express shipping

Estimated 1-4 business days

Standard shipping + $4.95

NOTE: Delivery timeframes are estimates only.

Order Process

01.

Orders are processed in 1-2 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 1-2 business days of their arrival in stock.

02.

Once your order has been successfully placed, you will receive an order confirmation email containing your order details. If you do not receive this email, please check your spam or junk folder or contact us for assistance.

03.

If you have any questions about your order, please contact us right away at support@gutnground.com. Once an order has been shipped, we are unable to make changes to the order or delivery address.

04.

Please ensure that your shipping address is entered correctly at checkout. Gut & Ground is not responsible for delivery issues resulting from incorrect address information provided by the customer. If an order is returned to us due to an incorrect address, the original shipping charges are non-refundable and additional shipping fees may apply for re-delivery.